First
The Bad News
Effective immediately, we regret to inform you that the Native Foods mobile app is no longer functional. While it may still appear on your phone, it can no longer be used for placing orders. This decision was made due to the financial impracticality of maintaining the app for our three independently owned locations, as opposed to when we were a national chain. Additionally, the app has experienced technical glitches for the past few months and is no longer available for download on Apple devices due to licensing issues. Addressing these problems would involve a significant expense, which we are unable to bear at this early stage of our restaurant ownership, having taken over just two months ago.
Now
The Good
News
We are pleased to inform you that we have retained our rewards and loyalty program. Your accumulated points and rewards remain intact. You can continue to place orders at our counters, through our website, or by phone, using your loyalty account to earn and redeem points and rewards.
We sincerely apologize for any inconvenience this may cause our regular app users. While Native Foods has been a staple in the culinary world for 30 years, our recent transition has required us to revisit our core principles. We deeply appreciate your ongoing support and patronage. Your support is more crucial to us than ever before! Thank you for being a valued part of the Native Foods community.
We have a new rewards program with our partnership with TOAST POS! Learn more about what Chicago Native Foods is doing at chicagonativefoods.com